IBM Solutions and Services Experts

Trusted Partners to Optimize Your IBM Solutions

At Genus Technologies, we bring over 25 years of experience helping organizations transform enterprise content and document processes using IBM’s robust suite of content management and automation tools. Whether you’re running IBM FileNet, IBM Content Navigator, IBM Datacap, or exploring a critical migration to cloud-native platforms, our IBM experts help you get more from your investment.

We specialize in optimizing IBM-based solutions for today's digital business, layering in AI, intelligent automation, and modern cloud architectures to support future-ready innovation.

25+ years of IBM solution expertise
Certified IBM Business Partner
Proven success with ECM modernization, data capture, and cloud migration
Solutions built for regulated industries and high-volume content environment

Enterprise Content Modernization with IBM FileNet

Unlock more value from your content by upgrading or optimizing your FileNet environment. We guide migrations, hybrid deployments, and full rebuilds for better performance, security, and scalability.

We help with:

FileNet P8 upgrades and optimization
Transition to IBM Cloud Pak for Business Automation
Security hardening and retention policy implementation
Custom workflows and integrations

Cloud Migration & Optimization

Migrate from legacy infrastructure to the cloud environment that best fits your business – whether it's IBM Cloud, Google Cloud, AWS, Azure, Oracle Cloud, a private cloud, a hybrid on-prem/cloud model, or any cloud of your choice. Genus delivers strategic guidance, phased migrations, and fully managed deployments to ensure a smooth, secure transition.

Cloud services:

On-prem to public, private, or hybrid cloud
Cloud-to-cloud migrations
Multi-cloud and hybrid architecture strategies
Security, compliance, and risk assessment
Performance tuning and ongoing support

IBM Automation with AI Integration

Bring AI into your IBM automation platform to enhance workflows, reduce manual effort, and drive new levels of efficiency. Genus also helps transform IBM FileNet with generative AI, enabling smarter content management, faster insights, and more intuitive user experiences.

AI-powered solutions:

Intelligent workflow decisioning
AI-based document classification
NLP and generative AI for content summarization
Integration with Watson AI, Azure OpenAI, and other LLMs

UX/UI Optimization

Genus helps organizations elevate the IBM user experience by customizing and extending IBM Content Navigator (ICN) with proprietary plug-ins, UI enhancements, and seamless integrations.

Whether you're working with ICN or looking to combine it with other Genus-built tools like Kinetic Data or role based dashboards, we customize your front-end to match real business needs driving faster adoption and streamlined outcomes.

UX services Include:

UI/UX enhances and branded layouts
ICN plug-ins, extensions, and workflow accelerators
Custom dashboards and task-based navigation
Integration with external systems and cloud content

Transforming IBM FileNet with Generative AI

Implement and optimize IBM Content Assistant for FileNet (powered by watsonx.ai)
Ask natural language questions across large document sets
Summarize long documents into key insights
Reduce manual review time while protecting sensitive data
Support compliance and governance requirements

Information Governance and Compliance

Deploy and configure IBM Enterprise Records (IER)
Maintain compliance for electric and physical records
Automate retention policies and records-based activities
Provide audit trails for governance and risk management

Migration & Data Services

Migrate from legacy IBM repositories (CMOD, CM8)
Extract and transform data for use in IBM or non-IBM platforms
Move to modern FileNet, including container-based FileNet on Cloud Pak
Preserve data integrity, compliance, and minimize disruption

Installation & Optimization

Install and configure IBM FileNet environments
Optimize performance for both traditional and containerized platforms
Summarize long documents into key insights
Deploy on Red Hat OpenShift and other Kubernetes providers
Ensure scalability, stability, and long-term efficiency

ServiceNow Integration

Connect IBM repositories with ServiceNow
Archive ServiceNow data into FileNet for long-term retention
Reduce database footprint and improve platform performance
Support compliance with secure archiving practices

Media Content Management

Manage and store multimedia content within FileNet
Support workflows for video, images, and other rich media
Scale digital asset management for enterprise use
Ensure secure access and storage of media assets

ECM in Action

Modern Enterprise Content Management (ECM) starts with ensuring your IBM FileNet system is positioned to meet today’s performance, compliance, and user experience demands. Genus helps organizations modernize legacy ECM environments by upgrading to the latest IBM FileNet releases, transitioning to IBM Cloud Pak for Business Automation, or deploying hybrid solutions that support evolving business needs.

Solving Migration Challenges

Genus takes a strategic approach to migration – balancing risk, compliance, and speed to ensure a seamless transition from aging platforms without disrupting operations. Whether you're consolidating repositories, modernizing content structures, or enhancing search and workflow capabilities, the Genus team of experts are with you every step of the way.

Interested in learning more about Genus Migration Services? Explore our Content Migration Services Data Sheet.

IBM Capture Solutions

Many Genus customers rely on IBM Datacap and IBM Content Collector (ICC) as part of their enterprise content infrastructure, and Genus helps them get the most from these investments.

We specialize in customizing and optimizing Datacap for intelligent document capture, classification, and validation, often layering in Genus-built applications to meet unique processing needs. With ICC, we help streamline ingestion of data streams into downstream systems – whether it’s FileNet, a decision engine, or other business platforms, ensuring content flows where it needs to and when.

We also extend these capabilities with IBM Automation Document Processing (ADP) and Intelligent Document Processing (IDP), leveraging AI, Machine Learning, and multi-modal LLMs to classify documents, extract key entities, validate information, and automate downstream processes for greater efficiency and accuracy.