IBM Cloud Pak for Business Automation

Accelerate digital transformation with modular automation powered by AI and trusted IBM infrastructure.

IBM Cloud Pak for Business Automation is a flexible, containerized platform that helps organizations automate, manage, and modernize business operations at scale. Genus Technologies combines deep IBM expertise with proven automation strategies to help drive efficiency, reduce manual work, and unlock actionable insights across the enterprise.

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What is IBM Cloud Pak for Business Automation?

IBM Cloud Pak for Business Automation is a modular platform designed to automate business processes end-to-end. It brings together AI, Robotic Process Automation (RPA), decision management, document processing, and content services in a single integrated solution – deployable in any cloud environment, hybrid architecture, or on-prem setup.

Genus supports full lifecycle deployment, optimization, and integration of Cloud Pak for Business Automation with your enterprise content and workflow systems.

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IBM Cloud Pak Core Components

Process Mining & Automation Planning: Discover and optimize inefficiencies in your workflows
Content Services: Capture, manage, and govern content in the context of business processes
Decision Intelligence: Automate and govern rules-based business decisions
RPA: Streamline repetitive, manual tasks with bots
AI Agents & Assistants: Boost worker productivity and customer experience with AI-powered agents (IBM watsonx Orchestrate)
Operational Intelligence: Monitor KPIs and SLAs with intelligent dashboards
Low-Code / No-Code Tools: Rapidly build and iterate on applications with minimal developer involvement

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Modular Automation Components

Build the automation stack that fits your business needs. Genus helps you implement and integrate Cloud Pak modules, including:

Workflow: Design, execute, and optimize business workflows
Capture: Ingest and process documents using intelligent capture
Content Services: Manage unstructured content with IBM FileNet
Decisions: Automate policy and rule-based decision-making

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Solutions & Services for Cloud Pak

As a certified IBM Business Partner, Genus provides full implementation and support services for Cloud Pak deployments, including:

Strategy and architecture planning
Cloud-to-cloud or on-prem to cloud migration
Custom automation solutions and workflow design
Integration with existing IBM ECM platforms
AI, RPA, and decision services implementation
Ongoing optimization and support

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Deployment Flexibility

Deploy your IBM automation solutions according to your needs. Genus provides services tailored for performance, security, and scale, including:

Deployment planning for IBM Cloud Pak, on-prem, or hybrid models
Cloud migration services for AWS, IBM Cloud, or private cloud
Security and compliance alignment across regulated industries
Scalable infrastructure design to support automation growth

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Why Customers Choose Genus for IBM Cloud Pak?

80% productivity boost over three years (Forrester TEI Study)*
395% ROI from automation-driven savings and increased agility*
Improved compliance, fewer errors, and transparent decision processes
Enhanced customer experiences through seamless digital engagement
Scalable, cloud-native architecture that grows with your business
Flexible deployment: on-prem, IBM SaaS, or any cloud

*Stats via IBM, 2025

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IBM Cloud Pak for Business Automation

Define your goals and outline your strategy to get the most out of your IBM FileNet investment with a Genus Workshop. Working side-by-side with your organization, Genus helps identify gaps, unify business processes, and create custom solutions that fit your needs.

By matching system capabilities with your goals, you know you are getting the most out of your technology investment.

Learn About the Workshop!

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IBM Cloud Pak for Business Automation Jumpstart Program

Often, the biggest questions are “Where do I start with modernization and business automation?” and “What kind of resources do we need for a digital transformation strategy?” That’s where the Genus Jumpstart Program comes in.

This pilot program will get the first implementation into a non-production environment and will serve as a test and catalyst for moving to production.

Read the Data Sheet!

Organizations That Trust Genus Technologies