Genus AgiliTeams: Tungsten TotalAgility Integration for Microsoft Teams

Genus AgiliTeams brings TotalAgility right into your daily workspace, making it easy to manage work queues, collaborate seamlessly, and get more done—without switching apps.

Improve Your Work Queue Management

Genus AgiliTeams, the integration of Tungsten TotalAgility for Microsoft Teams, is a Teams App that delivers TotalAgility work queue management capabilities in the familiar workspace many workers rely on most of the business day.

Empower your organization to work within Microsoft Teams' user-friendly interface where staff can easily communicate, collaborate, and accomplish more than was ever possible with disconnected user experiences.

Visit Genus AgiliTeams in Tungsten Marketplace.

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Seamless Transitions

Move from one business context to another quickly and easily, making your day more productive.

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AgiliTeams Chat

Chat directly with TotalAgility. Ask the AgiliTeams bot questions and get instant answers.

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Instant Collaboration

Collaborate with co-workers via calls or the chat bot to quickly answer questions.

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Focused Work

Reduce context switching interruptions and stay focused on the task at hand.

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Employee Flexibility

Work in the TotalAgility UI or from Microsoft Teams.

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Task Management

Assign work to yourself and others from the task list or chat.

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Anywhere Access

Work where you want in Teams via desktop, web, or mobile.

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Quick Start

Launch AgiliTeams directly from the Microsoft Teams app bar.

Genus AgiliTeams is a collaborative tool that helps you get the most out of TotalAgility and Microsoft Teams. AgiliTeams empowers your workforce to manage work queues effortlessly within the Teams interface.

Easy to launch from Teams, the versatile AgiliTeams ensures reduced context switching and enhanced productivity. Work smarter, not harder, from anywhere – desktop, web, or mobile!

Read the Data Sheet

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2 min read

When is the Right Time to Move to TotalAgility?

May 29, 2025 by Jimar Garcia, Director of Solutions & Innovation at Genus Technologies

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Feb 20, 2025 by Bill Mariani, SVP of Alliances & Channels at Tungsten Automation

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How to Simplify Your Move from Tungsten Capture to TotalAgility

Oct 17, 2024 by Genus Technologies