Intelligent Document Automation

Automate Content. Accelerate Transformation.

Large volumes of complex documents continue to create challenges for organizations seeking digital transformation. To solve problems specific to your documents and business, Genus focuses on technology such as cloud solutions, AI, machine learning, Optimized Character Recognition (OCR), Robotic Processing Automation (RPA), and more.

For over 25 years, Genus has assisted businesses in implementing and extending the full complement of technologies required to automate document-based processes for content. This includes unstructured content, emails, invoices, forms, digital images, and more.

Our goal is to make business-critical information easier to access and act on. Our solutions and services support a variety of industries, such as Finance, Insurance, Public Sector, Healthcare, Manufacturing, and Supply Chain.

Capture

Capture documents from any source—scanners, email, mobile, or web
Support both traditional back-office and distributed capture
Process content efficiently without extra manual steps
Streamline document intake across all channels

Classification

Automate complex document classification to save time and reduce manual review
Eliminate the need for barcodes in back-office scanning workflows
Quickly identify and process business-critical content
Reduce delays and improve efficiency in document handling

Extraction

Automatically extract important data from your documents
Create a process that understands and adapts to your content
Improve accuracy and results over time
Reduce manual data entry and errors

Validation

Focus only on data that needs attention
Use smart validation to flag uncertain information
Show operators targeted corrections when needed
Save time by reducing unnecessary manual reviews

Robotic Assistance

Automate repetitive tasks to save time
Boost efficiency and accuracy in your processes
Let users focus on high-value work
Reduce manual effort across the organization

AI & Machine Learning

Build an AI-powered, future-ready system
Use machine learning to adapt to changing content automatically
Continuously improve performance with intelligent learning
Stay agile with a solution that evolves alongside your business

Customer Success Stories

Our Genus team of industry experts has extensive experience helping organizations in Finance, Public Sector, Insurance, Healthcare, Supply Chain, and beyond. We specialize in solving complex document challenges and modernizing workflows to drive efficiency, accuracy, and results. Here are just a few of our successes:

Media Management Streamlines communication

Unified media management for 100k licensed users
Efficient delivery and tracking of compliance-mandatory video to 18k agent offices
Automatic sensitive content classification for secure management
Support for live and on-demand streaming video

Read the full case study!

Medical Staffing Agency Overcomes Delays

Automates capture and validation for timesheets and credentials
Creates and deploys a mobile application for field workers
Manages widely distributed professional contract workforce
Improves recruiting and customer satisfaction

Learn more!

Bank Accelerated Digital Transformation

Drives automation platform adoption to overcome enterprise-wide manual processes
Streamlines capture processes for existing operations
Automates key back office workflows
Engages key business stakeholders, generating new intelligent automation ideas and demands

Dive into the details!

Demo Videos

Discover the Genus library of demo videos and reimagine how your organization can work.

Data Sheets

Genus Data Sheets offers a comprehensive workbook of services and solutions.

Case Studies

Realize your transformation journey through our top Genus customer success stories.

As a trusted Tungsten Automation Titanium Partner, Genus has expertly designed, built, and supported Tungsten solutions since 1996.

As an IBM Silver partner, Genus has led hundreds of successful implementations, becoming among the top trusted integrators in the U.S.

Genus' expertise in enterprise content and digital asset management has made us the go-to partner Hyland-Nuxeo implementations.

Genus partners with ServiceNow to accelerate processes within a single unifying platform to digitize businesses and streamline operations efficiently.