How a Leading International Healthcare Provider Got Ironclad Regulatory Compliance Without Changing the Way Users Work

Operating globally, this healthcare provider faces a complex web of regulatory responsibilities. Full compliance for patient-related records requires clear access, retention, and disposition protocols that can be demonstrated during an audit. Meeting those requirements created challenges because the provider’s employees work across a highly distributed enterprise. Enter the Genus File Explorer for IBM FileNet (GFEX). With GFEX, the company’s business users see a folder structure identical to that in Windows Explorer—but when they “drag and drop” sensitive records, the files go directly into the FileNet repository for ironclad control. GFEX’s use of this familiar interface creates a double benefit by eliminating the need for any retraining while driving seamless, wide-spread user adoption.