KTA fully implements intelligent automation, making it simple to digitally transform virtually any business process.
Modernize Processes and Human Engagement
KTA delivers a single, modern, mobile-first omnichannel solution to automate workflows and streamline case management processes. Embedded AI enhances worker performance; customer-facing systems of engagement easily link to internal systems of record.
Easily Integrate Systems
Use traditional, modern, and robotic techniques to quickly and seamlessly integrate automation into existing digital platforms.
Use Pre-integrated Engagement Capabilities
Transform interactions with customers and staff with ready-to-use features, including digital signatures and automated customer communications management.
Understand Business and Predict Needs
With KTA’s integrated dashboards and reports, measuring both the system and people components of automated processes is simple. A broad set of captured data make it easy to isolate process problems and predict future business needs.
Evolve and Adapt
KTA simplifies digital transformation by enabling iterative improvement. Start right away with a minimum-viable process and quickly grow into a fully digitally-transformed business.
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A Fully Integrated Platform
Kofax TotalAgility is fully integrated with a broad set of digital transformation capabilities. Genus has deep expertise in all those components, including: